Parivahan Sewa & Sarathi Parivahan
Parivahan Sewa is a digital platform launched by the Ministry of Road Transport and Highways (MoRTH) to make transport-related services more convenient, faster, and transparent for citizens across India. Through this portal, users can easily access major RTO/DTO services such as driving licence applications, learner’s licence, vehicle registration, tax payment, permits, and e-challan details from the comfort of their home. The platform helps reduce unnecessary visits to the RTO and saves valuable time by offering a smooth and user-friendly online process. Earlier, vehicle and licence-related tasks involved long queues and complex paperwork, but Parivahan Sewa now makes everything available in just a few clicks, ensuring hassle-free services for all.
License Related Services
Dealer Registration
A comprehensive portal used by dealers for registration of vehicles and related enquiries
New Permit
Online issuance of National permit, status check of transactions and printing of receipts.
Fitness
Book appointment for Fitness test, make payments and lot more
Tax & Fee
One place for services related to vehicle taxes and fee payments
Core Services
Dealer Registration
A comprehensive portal used by dealers for registration of vehicles and related enquiries
New Permit
Online issuance of National permit, status check of transactions and printing of receipts.
Fitness
Book appointment for Fitness test, make payments and lot more
Tax & Fee
One place for services related to vehicle taxes and fee payments
Dealer Registration
A comprehensive portal used by dealers for registration of vehicles and related enquiries
New Permit
Online issuance of National permit, status check of transactions and printing of receipts.
Fitness
Book appointment for Fitness test, make payments and lot more
Tax & Fee
One place for services related to vehicle taxes and fee payments
What is Passport Seva Project (PSP)?
The Passport Seva Project (PSP) is an initiative by the Ministry of External Affairs (MEA) to make passport services easier, faster, and more citizen-friendly across India. It was launched in May 2010 to modernize the old, slow, and mostly manual passport process. Under this project, the entire system has been upgraded with digital technology so that people can apply online, get updates quickly, and receive services in a smoother way.
How to Apply Fresh Passport?
- First of all open the official TAFCOP portal https://tafcop.sancharsaathi.gov.in/ in your device.
- Now on the homepage, enter your mobile number, which is linked with your Aadhaar.
- Enter the captcha displayed on the screen and click on the "Validate Captcha" button.
- Enter the OTP received on your mobile and click Login button.
- After login, you will see a list of all the active mobile numbers linked to your Aadhaar, in which you have to check each number carefully.
Required Documents
- Tick the checkbox next to any number you do not recognize from the list.
- Select the option for that number: Not My Number (if the number is not yours) or Not Required (if the number is unused).
- Fill in the reason for the report or additional information if required.
- Submit your complaint by pressing the Report button.
- Click OK in the confirmation pop-up, and your case will be forwarded to the concerned service provider, and the number will be blocked after some time.
Track Your Passport Application
If you want to block your lost/stolen mobile phone through Sanchar Saathi portal, please follow the following steps:
- In case of lost/stolen of a mobile phone, first of all, go to your nearest Police Station (with mobile IMEI number) and file a report of the mobile phone lost or stolen.
- After the report is registered, you must obtain the police complaint number from the police station.
- After this process, you have to open the https://ceir.sancharsaathi.gov.in/ portal on any other device.
- Now you have to click on the "Block Stolen/Lost Mobile" button visible in the menu section.
- On clicking, a new page will open in front of you, in which you will have to enter information related to your mobile and yourself.
- Device Information: In this section, you have to enter mobile related information like Mobile Numbers, Device IMEI Numbers, Device Brand, Device Model, Device Invoice and Mobile Price etc.
- Lost Information: In this section, you have to enter information related to mobile lost/stolen like Lost Place, Lost Date, State, District, Nearest Police Station, Police Complaint Number and Upload Police Complaint etc.
- Mobile Owner Personal Information: In this section, you have to fill information about yourself like Device Owner Name, Address, ID Proof, Email ID, Captcha and Mobile Number for OTP etc.
- Filling all the details carefully, you need to tick the declaration form and click on the "Proceed" button.
- After the form is successfully submitted, a Request ID will be generated, with the help of which you can check the status of your Application.
Online Fraud and Consumer Protection Data
| Service | Details |
|---|---|
| Block Your Lost / Stolen Mobile Handset | 38.19 lakh mobiles blocked 23.28 lakh mobiles traced |
| Know Mobile Connections in Your Name | 245.75 lakh requests received 205.08 lakh requests resolved |
| Chakshu - Report Suspected Fraud Communication | 5.09 lakh inputs received 34.95 lakh actions taken |
Note: This table is based on Sanchar Saathi data and was last updated on 20th September 2025.
How can you avoid SIM/Mobile fraud?
In today's online world, if you want to protect yourself from problems like phishing, scams and money fraud, then follow the following steps:
- Always buy SIM from Authorized Telecom Shop only.
- If for some reason you want a duplicate SIM, always get it from the official store.
- Never share your mobile number and personal details on suspicious websites and apps.
- Regularly check the TAFCOP portal to see if there are any unauthorized numbers active on your ID. If there are, report them.
- Always lock your phone with a password, PIN, or fingerprint.
- Keep Bluetooth, Wi-Fi etc. switched off when not in use.
- Always download applications from Trusted Sources.
Frequently Asked Questions
TAFCOP (Telecom Analytics for Fraud Management and Consumer Protection) is a DoT portal that lets you check how many mobile numbers are registered on your ID and helps report unauthorized or fraudulent SIMs issued in your name.
Yes, with the help of Sanchar Sathi portal you can block or unblock your lost/stolen mobile phone.
Telephone Number: 011-20907480
Email Id: help-sancharsaathi@cdot.in
Director, AI & DIU: Naveen Jakhar, I.T.S. (DoT), Ministry of Communications, Govt. of India